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IN THE NEWS


Microsoft acquires Navision

Microsoft announces its intent to acquire Navision, one of the leading global providers of integrated business solutions for small and midmarket companies. Please see the press release for more information."

Microsoft Announces New Customer Relationship Management Solution
Available by the end of 2002, Microsoft® Customer Relationship Management will help you increase sales and provide top-quality customer service-resulting in profitable customer relationships. Designed specifically for small and medium-sized businesses, Microsoft CRM will handle the full range of Sales and Customer Service functions, and will allow you to access key customer and sales information from Microsoft Outlook® and the Web, so you can get up-to-date information from wherever you are, whenever you need it.

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Microsoft Acquires Navision

Companies Combine Strengths to Accelerate .NET Business Applications Strategy For Small and Midmarket Businesses

COPENHAGEN, Denmark - May 7, 2002 - Microsoft Corp. today announced it has reached an agreement to acquire Navision, a global provider of integrated business software solutions. The acquisition will bring together the complementary geographic and product strengths of Navision with Microsoft Great Plains Business Solutions, enhancing Microsoft's ability to deliver interconnected .NET business solutions for small and midmarket businesses.

The acquisition is structured as a stock and cash purchase based on an offer to shareholders of 300DKK per share. The total transaction value is estimated at approximately $1.3 billion (U.S.)/1.5 billion EUR/11 billion DKK.

"The combined vision, business strategy and product offerings of Microsoft and Navision will provide great benefits to small and midmarket customers, and will create strong growth opportunities for Microsoft," said Microsoft CEO Steve Ballmer. "Many business processes in these companies are not yet benefiting from the efficiencies that technology offers. Microsoft and the Navision team together are committed to delivering compelling and powerful solutions and products to this important and large market segment, through our partners, that will enable businesses to be more competitive, agile and productive."

"Microsoft and Navision have had parallel lives, each with a deep belief in building long-term customer relationships achieved through lasting commitment to talented, value-adding partners," said Doug Burgum, senior vice president of Microsoft and president of Microsoft Great Plains. "The combination of these two strong organizations with deeply similar values and approaches makes enormous strategic sense, and will create enhanced opportunities for partners and even more capable and affordable solutions for customers."

For Navision, the union represents the logical next step in the company's continued commitment to helping businesses grow. "Navision and Microsoft share a common vision for business applications. Through our combined technologies, we will enhance and broaden the solutions that our customers already have invested in, and continue to provide customers with new generations of business applications that make business processes easier and more interconnected," said Jesper Balser, co-CEO of Navision.

Once the acquisition has been completed, Navision will become part of Microsoft's Business Solutions division. Navision's corporate headquarters in Vedbaek, Denmark, will become the center of development and operations for Microsoft Business Solutions in Europe, the Middle East and Africa (EMEA), and will become Microsoft's largest product development center outside the United States.

"Navision's success is built upon a deep understanding of customer needs that is delivered through an extensive local partner network," said Preben Damgaard, co-CEO of Navision. "Microsoft's commitment to expanding its product development efforts to EMEA underscores our shared vision for customer solutions that meet the specific needs of our increasingly global customer base."

Balser and Damgaard will remain deeply involved with the business. Once the acquisition is completed, Balser will be Director of global strategy and Damgaard will be Director of EMEA operations for Microsoft Business Solutions, based out of Vedbaek, Denmark.

About Navision
Navision is the leading global provider of integrated software solutions for small and medium-sized businesses. Navision's software solutions are sold through an extensive network of approximately 2,400 partners. Worldwide, Navision has sold more than 136,000 solutions. The main product lines include Navision Axapta®, Navision Attain®/Navision Financials® and Navision XAL®. Navision has 1,300 employees and subsidiaries in 30 countries. The company is listed on the Copenhagen Stock Exchange (CSE "NAVI"). Navision's corporate headquarters are located in Vedbaek, Denmark.

About Microsoft Great Plains Business Solutions
Microsoft Great Plains provides business applications that help small and midsize companies become more agile in today's interconnected economy by extending specific information and procedures to employees, customers, vendors and partners. The business applications automate end-to-end business processes across financials, distribution, project accounting, electronic commerce, human resources and payroll, manufacturing, supply chain management, business analytics, sales and marketing management, and customer service and support. More information about the solutions offered by Microsoft Great Plains can be found at http://www.greatplains.com/ or at http://www.microsoft.com/greatplains/.

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Microsoft Announces New Customer Relationship Management Solution

FARGO, N.D.- February 26, 2002- Microsoft Corp. today announced it will deliver Microsoft® Customer Relationship Management (CRM), the first Microsoft business solution built on .NET, later this year. Accessible from Microsoft Outlook® and the Web, Microsoft Customer Relationship Management will enable small and medium sized businesses to build more profitable customer relationships through increased sales effectiveness and more consistent customer service. Microsoft Customer Relationship Management is designed for rapid deployment, ease of use, and integration with Microsoft Office and Microsoft Great Plains' back-office solutions, increasing information reliability, employee usage and productivity.

"Microsoft Customer Relationship Management fills a significant need for a single integrated view of customers that delivers on the promise of increasing customer satisfaction, customer loyalty and more profitable customer relationships," said Doug Burgum, senior vice president at Microsoft Corp. and president of Microsoft Great Plains Business Solutions. "Microsoft Customer Relationship Management represents a substantial business opportunity for our partners to deliver an entirely new category of integrated solutions specifically designed for the unique needs of our small and medium-sized customers."

Microsoft Customer Relationship Management will be available as a standalone product as well as an integrated solution to Microsoft Great Plains® Dynamics, Solomon and eEnterprise. Its expected availability in North America is in the fourth quarter of 2002. Availability outside of North America will be phased and is expected to begin in the first quarter of 2003. It will be sold and implemented through Microsoft Great Plains' reselling partner channel, and support will be provided by partners and Microsoft Great Plains' award-winning customer support team. The solution will be available on-premise or as a hosted solution through select partners.

"We're excited about Microsoft Customer Relationship Management and what it means for us and for customers," said Dan Taylor, president and CEO of ManagedOps.com Inc. "As a partner, it's a significant addition to our solution offerings, and customers can be assured of the commitment and service Microsoft Great Plains is known for."

Microsoft Customer Relationship Management complements Microsoft's other CRM offerings for small and medium-sized businesses, including bCentral™ Customer Manager, Microsoft iCommunicate, Microsoft Great Plains eEnterprise Field Service, Microsoft Great Plains Solomon Field Service and Great Plains Siebel Front Office.

About Microsoft Great Plains
Microsoft Great Plains provides business applications that help small and midmarket companies become more agile in today's interconnected economy by extending specific information and procedures to employees, customers, vendors and partners. The business applications automate end-to-end business processes across financials, distribution, project accounting, electronic commerce, human resources and payroll, manufacturing, supply chain management, business analytics, sales and marketing management, and customer service and support. More information about the solutions offered by Microsoft Great Plains can be found at http://www.greatplains.com/ or at http://www.microsoft.com/business/greatplains/.

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